Have a plan for next year? We’ve got everything you need to align with key leaders and engage your biz partners now so that together you’re poised to activate managers and engage employees in what matters most in 2020 and beyond.
These are risky times for leaders and managers committed to engaging workers in a shared strategy for their organizations. We know that among the most critical skills engaging leaders demonstrate is active listening. But how – and where – to draw the line between encouraging open dialogue and providing a cover for divisive behavior (especially covert, masked behavior) is a major challenge. These three actions will help CEOs and senior leaders build trust and keep at-work relationships productive during volatile times.
The roles of Corporate Communications and Human Resources are shifting – and increasing visibility along with demand to deliver for the business. What is the difference? Impact is delivered and quantified.
Reflecting on our favorite moments from the WBENC 2017 Summit & Salute in New Orleans. Reflect on... Relationships, why WBENC, the future of healthcare and consumer products and retail: http://bit.ly/2mJEl3f Summit & Salute is one of two national events where...
Messages about cost out and growth may seem contradictory. They’re really not – if the company and its leaders are extremely clear in communicating the direction and they see the link in freeing up resources from one area in the company in order to fund growth...
Companies that rank high for employee engagement are more profitable, more productive, have better customer ratings and fewer safety incidents (Gallup). Here are five tips to help fire up employees engagement. Before you take any of these steps, consider this a...
After a failed first attempt, #Starbucks #CEO Howard Schultz’s second departure announcement went much smoother. In a post for The CEO Magazine blog, I share why effective communication during a transition means more confidence from your stakeholders. Here's a preview...
Reorganizations? Transformations? Is your company planning change in 2017? In the latest issue of AMA Quarterly, I share tips on how to make change easier and more successful for all parties involved. Here's a preview. (You can read the full article here on pages six...
For many U.S. voters, today (Inauguration Day) is a day of reckoning. Depending on your perspective, it’s the day you’ve been longing for or the day you’ve been dreading. If there is one thing to be learned from this past U.S. Presidential election, it is this: As a...
Forty percent of executives say they spend between half a day and one full day every week managing communication that has no value. The reduction in workforce productivity caused by email and information overload has become a well-documented fact at many...