There’s a lot of confusion between the terms digital workplace, intranets, portals and hubs. To me, they all describe the same thing – a collection of digital tools, and/or a common digital space, that helps employees stay focused and on top of relevant information,...
What is it that employees want from their managers? Simply put – timely, respectful and relevant communication. And even more precisely, the April 2015 Gallup study finds that employees want to know that they can approach their manager with “any type of question,”...
A Gallup Business Journal article states that “only about one-third of U.S. workers are engaged at work and just 13% of employees worldwide are engaged.” That’s a problem – especially since engagement has a direct effect on business results. Compared to their less...
Assuming the business acumen and operational knowledge foundation has been formed, the skills most critical to being an effective leader have to do with relating to people. This means turning your organization's strategy into a story that inspires employees to action....
Talking about your accomplishments to others – and not coming off sounding like a jerk – means following the three basic rules of effective communication. Follow these rules, whether you are in a one-on-one conversation at a cocktail party or giving a speech to a room...
Superior leaders lead through effective communication. The “secret sauce” is engaging hearts and minds to inspire action. Did you know that many of the so-called “rational” decisions we make – and the way we behave – are governed by our emotions, and that our emotions...
People notice visible signs before you “officially” tell them anything. These signs constitute anything out of the ordinary, everyday experience, including: Frequent closed-door meetings in an environment where doors are almost always open Unannounced visits by...
Giving negative feedback to a team member can be difficult. Here’s how to turn it into a positive experience. And for more information, see my other post on this topic. Good luck!
Organizations with highly effective communication and change management practices are more than twice as likely to significantly outperform their peers. Here are six activities that influence overall change success. Leading Put together the right team for your...
5 things you can do NOW to engage workers... OTSP CEO Tracy Benson was recently featured on Smallbiz Radio’s podcast and shared tips on how to boost workplace engagement. Smallbiz America with David Wolf is a weekly podcast featuring up close interviews with...