Insights
The Ultimate Balancing Act

The Ultimate Balancing Act

Messages about cost out and growth may seem contradictory. They’re really not – if the company and its leaders are extremely clear in communicating the direction and they see the link in freeing up resources from one area in the company in order to fund growth...

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Drivers of Sustainable Workplace Engagement

Drivers of Sustainable Workplace Engagement

Companies that rank high for employee engagement are more profitable, more productive, have better customer ratings and fewer safety incidents (Gallup). Here are five tips to help fire up employees engagement. Before you take any of these steps, consider this a...

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Setting the Stage for a Successful CEO Transition

Setting the Stage for a Successful CEO Transition

After a failed first attempt, #Starbucks #CEO Howard Schultz’s second departure announcement went much smoother. In a post for The CEO Magazine blog, I share why effective communication during a transition means more confidence from your stakeholders. Here's a preview...

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3 Practices of Successful Change Initiatives

3 Practices of Successful Change Initiatives

Reorganizations? Transformations? Is your company planning change in 2017? In the latest issue of AMA Quarterly, I share tips on how to make change easier and more successful for all parties involved. Here's a preview. (You can read the full article here on pages six...

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Can you hear me?

Can you hear me?

For many U.S. voters, today (Inauguration Day) is a day of reckoning. Depending on your perspective, it’s the day you’ve been longing for or the day you’ve been dreading. If there is one thing to be learned from this past U.S. Presidential election, it is this: As a...

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Resolutions: Tame Your Inbox

Resolutions: Tame Your Inbox

Forty percent of executives say they spend between half a day and one full day every week managing communication that has no value. The reduction in workforce productivity caused by email and information overload has become a well-documented fact at many...

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Crisis Response Guiding Principles

Crisis Response Guiding Principles

When crisis strikes, leadership turns to Legal, Communication and Human Resources professionals for guidance. Invest time now in planning how you manage a crisis. You hope you never need the plan, but if you do, it’s too late to initiate the process once something...

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Four Ways Work and Focus Has Changed in a 2% GDP World

Four Ways Work and Focus Has Changed in a 2% GDP World

The Gross Domestic Product (GDP) is one of the primary indicators used to gauge the health of a country's economy. It represents the total dollar value of all goods and services produced over a specific time period. (Definition from Investopedia.com.) The higher the...

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Thank You: Why These Are Two of the Most Powerful Words

Thank You: Why These Are Two of the Most Powerful Words

Google “gratitude in business” and you’ll wind up with thousands of results. And not just because it’s November – a month in which the topic is top of mind for Americans preparing to celebrate the Thanksgiving holiday. It’s because, as it turns out, gratitude is good...

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