There are so many contexts in which people ask questions in the workplace – from peers in the office or on the manufacturing line working out a problem to a leader assessing and diagnosing a large-scale operational issue. In all of these scenarios, five rules apply. Done well, the process of asking questions can result in collaborative dialogue that allows all parties to feel they have contributed to an important solution.
Conflicting ideas and perspectives are good. We know this can lead to creativity, breakthroughs, and more, which is how we get and experience progress.
The problem is that many people lack the skill to separate their own identities from their personal points of view in order to take that next step to consider different ideas.
This lack of skill leads many of us to dig in our heels and become immovable, insisting that our perspective is the only one that’s “correct”.
99.9% of coaches focus on our conscious mind. That can be useful for immediate results. But for...
First, grab a journal (it truly is more effective to do this the old-fashioned way – with paper...